Do you carry Bridal wear?
Yes, we carry a selected range of semi-bridal and engagement outfits; however, our sister company Bombay Couture specializes in bridal wear. They carry a full bridal range in store and online.
Do we carry Mens Wear or Children’s Wear?
Yes we carry a full range of children's wear and a selected range of mens wear in store.
Do you have the same selection in store and online?
Most of the time we have the same selection both in store and online; however some items are only available in store or online.
How do I find out what my size is?
Please check our Sizing Guide online or feel free to give us a call.
What is your return policy?
Our return policy is that all sales are final. Our products are custom designs and due to the nature of our products, we unfortunately cannot offer any returns.
What if my purchase arrives damaged?
We inspect each piece before we hand package your purchase and take photos as well to ensure your BOMBAY purchase arrives meeting your expectations. :) If your product arrives damaged, please report it to us with detailed photos within 48 hours of receiving your order by email to firstname.lastname@example.org and we will resolve the issue shortly.
What if my purchase is not what I expected?
The BOMBAY team makes every effort to describe our products to the best of our ability and accurately display the colours and intricate details; however, due to the variations in desktop screens and phone screens, products can appear differently. We have made every effort to accurately display the colours and details of our products. We cannot guarantee that the colour you see on the screen will be exactly the colour that you see when your product arrives in person; however, we do encourage you to contact us prior to your purchase if you have any questions. We're happy to help you by phone 604 594 0888 or email email@example.com.